Job Description
Maintenance Department Office Clerk
The Office Clerk is responsible organizing and coordinating the Maintenance office operations and procedures in order to ensure organizational effectiveness and excellent customer service.
SCOPE:
The Office Clerk reports to the Maintenance Supervisor. This position requires a high degree of problem solving and organization in order to maintain relevant paperwork and reporting information in the Yardi property management computer system.
RESPONSIBILITIES
1. Maintain office services
• Answer phones, retrieve faxes and emails pertaining to work order requests
• Organize office operations and procedures
• Provide excellent customer service
• Follow up with tenants regarding completion of their work
• Review and retrieve supply requisitions
• Maintain office equipment
• Communicate with maintenance staff
2. Maintain office records
• Prepare time sheets and reports
• Re-design filing systems for better efficiency
• Ensure filing systems are maintained and up to date
• Define procedures for record retention
• Ensure protection and security of files and records
• Ensure effective completion of Yardi work orders
3. Maintain office efficiency
• Plan and implement office systems
• Maintain and replenish office inventory
• Check stock to determine inventory levels
• Anticipate needed supplies
• Verify receipt of supply
4 . Perform other related duties as required
Education and Skills
Education
• High school diploma
• Associate or bachelor degree preferred
Skills
The incumbent must possess:
• excellent communications skills
• analytical and problem solving skills
• a keen attention to detail and high level of accuracy
• effective organizational skills
• effective written communications skills
• computer skills in word processing programs and e-mail
• Experience working with Yardi software a plus
WORKING CONDITIONS
Physical Demands
The Office Clerk will spend hours sitting and using office equipment and computers. The Office Clerk will also lift of supplies and materials.
Environmental Conditions
The incumbent is located in a busy, open area office. The Office Clerk must be able to keep focused in an environment with many interruptions and distractions.
Salary $27,500
Please fax resumes to 310-395-4336
